Nervous about the dentist
Tell us when you book. We agree a signal to stop before we start, and we put numbing gel on before any needle. Your first visit is an exam, with no treatment.
What we do differently
How the appointment runs
Tell us you are nervous and this is what changes.
A signal to stopBefore we start, we agree a signal with you. Use it at any point and we stop. You do not have to explain why.
Numbing gel before the needleIf you need freezing, we put numbing gel on the gum first, so the spot is already numb before the needle goes in.
An exam first, and nothing elseYour first visit is an exam. No treatment is done at it. We talk through what we found, and what happens next is your decision.
Tell us when you bookBeing told is what lets us plan for it. Mention it when you book, and again when you sit down in the chair.
What patients say
From patients who were nervous too
★★★★★
I've been going to Heritage Dental for years. Dr Kim Tan is my dentist. I'm a nervous dentist goer and she makes me feel so calm, any time I have had work done with her, she's super gentle and explains it all to me. The front desk staff are awesome and all the hygienists I've seen are all super nice and professional.
★★★★★
About 30 or so years ago I took a bad 30 foot fall that caused me a lot of body and mind trauma. I had more anxiety with my recent dental procedure than that time in my life. I would like to thank Dr. Osborne and all the staff at Heritage for the professionalism, the kindness and understanding. From the day of the first consult, I knew this was the place. You guys rock.
Opens at 8am, Monday to SaturdayOpen now until 9pm8pm1pm2pmClosed now, opens 8am todaytomorrowon Mondayon Tuesdayon Wednesdayon Thursdayon Fridayon Saturday
Ready to visit?
We're easy to reach.
780-434-8749
2118 109 St NW, Edmonton, AB T6J 7C1
In Heritage Square, right next to the IDA Pharmacy
Get Directions
In Heritage Square, right next to the IDA Pharmacy
FAQ
I have not been to the dentist in years. What happens first?
An exam, and nothing else. No treatment is done at the first visit. We look, we tell you what we found, and the next step is your decision.
Can I stop partway through?
Yes. We agree a signal before we start, and when you use it, we stop.
Do you numb the area before the needle?
Yes. We put numbing gel on the gum first, so the spot is already numb before the needle goes in.
Should I tell you I am nervous?
Yes, when you book and again when you sit down. It is the single most useful thing you can do, and it is what lets us plan the appointment around you.